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Privacy Policy

Effective August 20, 2022

Culture Index, LLC (“Culture Index,” “we,” or “us”) respects your privacy. This Privacy Policy discloses the privacy practices for Culture Index and all of its online properties and services.

Culture Index is committed to protecting the privacy of your information. If you have any questions or concerns about our policy, please contact us at privacy@cultureindex.com.

This privacy policy (“Policy”) is intended to let you know how we collect and use information so you can make an informed decision about using our website and/or other services or products we provide (“Services”).

Please read this policy carefully before using the Services or submitting any information to us.  By using the Services, you are accepting the practices set forth in this Policy. If you do not agree to any part of this Policy, then you must not access or use the Services.

A. Information Collection and Use

Culture Index collects information from our users at several different points on our Website when you communicate with us or utilize our services, which include assessments and advisory services provided to corporations and organizations. Personal information provided by users will be used by Culture Index to improve the site and provide a more personalized experience for the user.

Information collected through our Services is retained in perpetuity unless removed at the discretion of Culture Index or upon your request as provided for below.

Culture Index is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways other than those outlined in this Policy. Information which identifies a specific individual will not be disclosed to others without the user's permission unless it is necessary to provide services which the user has requested or otherwise provided for in this Policy.

Data Security

We endeavor to secure your Personal Information from unauthorized access, use, or disclosure by putting into place reasonable physical, electronic and managerial procedures to safeguard the information we collect. We may use encryption, passwords, and physical security measures to provide commercially reasonable protection of your personal information from unauthorized access or disclosure.

Culture Index securely stores your data at our offices located at 10200 State Line Road, Leawood, KS 66206. We have implemented encrypted data packet transmission (e.g. SSL technology) to protect your personal information from accidental loss and from unauthorized access, use, alteration and disclosure, including protecting data in transit and at rest.  

Please note that the electronic transmission of information is not completely secure. Third parties may unlawfully intercept or access transmissions or private communications or defeat these measures and other users may abuse or misuse your personal information or use it for improper purposes. You should not expect that personal information or private communications will not be collected and used by others.

Culture Index, LLC is not responsible for the unauthorized use by third parties of information you post or otherwise make available. We cannot promise or guarantee that the security measures we have in place to safeguard personal information will never be defeated or fail, or that such measures will always be sufficient or effective. Any transmission of personal information is at your own risk.

Information You Provide Directly to Us

When accessing or using the Services, you provide Personal Information about yourself to us. “Personal Information” means information relating to a person who is or can be identified directly from that information. 

You directly provide Culture Index with most of the data that we collect. Personal information includes your name, address, telephone number, email address, credit card or other account number. Examples of Personal Information that we collect includes information that you provide when you (a) create or update your account, (b) communicate with us, or (c) purchase or use our Services. For example, we may also collect data and process data when you register online, or place an order for any of our products or services, voluntarily complete a customer survey, or provide feedback on any of our message boards or via email, or use or view our website via your browser’s cookies.

Personal Information does not include: (1) aggregated or anonymized information; (2) any publicly available information; (3) information about you that is provided by third parties; or (4) information that is posted to publicly accessible areas of the Services. 

You have the right to request a copy of your personal data, for which service we may charge you a reasonable fee. You also have the right to request that Culture Index restrict the processing of your personal data under certain conditions.

You may also object to Culture Index’s processing of your personal data under certain conditions. You have the right to request that Culture Index transfer the data that we have collected to another organization or directly to you under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of your rights, please contact us by calling us at +1 816.361.7575 or sending us an email at privacy@cultureindex.com.

Information Collected from Usage

We collect usage information directly and indirectly when you use the Services so that we can smoothly and efficiently provide our Services to you, manage your account, process your orders, provide timely and effective customer service, improve our Services and to provide a more personalized experience for you and other users of our Services. The usage information includes items such as your computer's Internet Protocol (IP) address, operating system and browser type, your mobile device’s unique ID number, the address of a referring website or a website to which you exit, the date and time you access or use the Services, items you click on, pages you view and the amount of time you spend on particular pages.

You may opt out of the aggregation and analysis of data collected about you on our website by Google Analytics by following the instructions at https://tools.google.com/dlpage/gaoptout.

Cookies Information

Cookies are small data files that are stored on a user's computer or device at the request of a website to collect standard Internet log information, to enable the website to recognize previous visitors, and to retain information such as user preferences and history. We automatically collect certain information through the use of “cookies” and similar tracking technologies.

Our website uses at least two different types of cookies:

Functionality. Culture Index uses these cookies so that we can recognize you on our website and remember your previously selected preferences. These preferences could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

Advertising. Culture Index uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company may share some limited aspects of these data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website. Culture Index is not responsible for the information collection or usage practices of any third parties.

Most browsers will instruct you how to stop accepting new cookies, how you can be notified when you receive a new cookie, or how you can disable existing cookies. Please refer to your browser instructions or “help screen” to learn about those functions.

Please note, however, that without cookies you may not be able to take full advantage of all of the features of our Services because they may not function properly.

For additional information about cookies, visit https://allaboutcookies.org/.

Web Analytics

You may opt out of the aggregation and analysis of data collected about you on our website by Google Analytics by following the instructions at HTTPS://TOOLS.GOOGLE.COM/DLPAGE/GAOPTOUT.

Promotional Communications

Culture Index may send you information about our products and services of ours that we think you might like, as well as those of our partner companies.

If you do not want us to use your contact information to promote our own or third parties' products or services, you can opt out by sending us an email with your request to privacy@cultureindex.com

If you have received a promotional email from us, you can also opt out of receiving future promotional emails from us by following the “unsubscribe” instructions contained in the email.

B. How We Use the Information We Collect

Personal Information

We use Personal Information to facilitate your use of the Services, to process your requests or transactions, to provide you with the information, products and services you request, to administer and assist us with the operation of our business, and for the purpose for which the information was provided.

By using the Services, you agree to allow us to anonymously use the information from you and your experiences to continue our research into business analytics and services so that we may continue to improve Culture Index’s services and experience. However, all of your responses will be kept anonymous and we assure you that no Personal Information will be published.

We may use the information we collect to send you communications relevant to you or in accordance with your preferences. We may also send you advertisements from third parties. We do not disclose, rent, sell or otherwise make available your Personal Information to third parties for direct marketing purposes.

Non-Personal Information

We use information other than Personal Information, including aggregated or anonymized information, to administer the Services, improve customer service, diagnose problems with our servers, track user movement, and gather demographic information for aggregate use.

Third-party advertising platforms may use this information for a similar purpose, but you should follow up with third parties and confirm their information collection and usage practices directly. We may freely publish, disclose and use information other than Personal Information, including aggregated or anonymized Personal Information, to or with third parties.

C. Sharing Collected Information

The information we collect is used to improve the content and quality of the Services and we will not share your Personal Information without your consent to/with any other party(s) for commercial purposes, except: (a) when we have your permission or (b) under the following circumstances:

Third-Party Service Providers

In the event that we engage with third party service providers in connection with our Services, we may share Personal Information with such service providers who need access to such information to carry out their work for us. For example, we may use credit card processing or verification companies to verify credit card information or to verify your identity.

Other than such service providers, we do not share Personal Information with third parties unless (1) you have indicated to us that you wish to receive information from such parties; (2) you otherwise give us your consent to do so; or (3) in response to a request for information or a subpoena.

Legal Disclosures & Disclosure for Enforcement Purposes

We may disclose Personal Information when we are required to or we believe it is appropriate to comply with the law (e.g., a lawful subpoena, warrant or court order); to enforce or apply this Policy or our other policies or agreements; to initiate, render, bill, and collect for amounts owed to us; to protect our or our users' rights, property or safety; to protect our users from fraudulent, abusive, or unlawful use of the Services; or if we believe that an emergency involving the danger of death or serious physical injury to any person requires or justifies disclosure of Personal Information.

D. UPDATING YOUR ACCOUNT INFORMATION

You can correct certain account information by logging into your account and changing the information. You may also delete certain information by closing your account or requesting the erasure of the data.

In addition, you may change certain information contained in your account or profile by calling us at +1 816.361.7575 or sending us an email at privacy@cultureindex.com.

Please note that in certain circumstances, we may not, or may not be able to, remove or change certain information even in the event an account is closed. For example, we may retain and continue to display any information you provided in connection with a question, answer, recommendation, review or rating.

E. THIRD-PARTY WEBSITES & PRACTICES

The Services may contain links to other websites or make available third-party services. This Policy applies to information collected by us and we are not responsible for the privacy practices of such third parties. We encourage you to be aware and to read the privacy policies of any website or service that collects your information. 

Similarly, if you accessed the Services through another website, we are not responsible for the privacy practices of that website, and you should review the privacy policy of the originating website before providing any information to that website.

F. CALIFORNIA & EUROPEAN UNION PRIVACY RIGHTS

California Resident Privacy Rights

California Civil Code Section §1798.83 permits users of our Services who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to privacy@cultureindex.com.

European Union (EU) Privacy Rights Under General Data Protection Regulation (GDPR)

EU Regulation 2016/679 (General Data Protection Regulation) permits users of our Services who are residents of the European Union to know how the Information they provide are handled and used. Sections A, B, and C of this Privacy Policy provide this notice. Information collected through Services are retained in perpetuity unless removed at the discretion of Culture Index or the request of an EU resident as provided for below.

In addition, an EU resident has the right to request a copy of his/her/their information (additional copies after the first one may incur a fee) or to have his/her/their information deleted from Culture Index’s data storage systems. Section D of this Privacy Policy provides notice on how to contact Culture Index regarding these requests.

Per the EU GDPR, you are entitled to request that we erase any personal data we hold about you. Upon your request, we will provide you a GDPR Right to Erasure Request Form and upon receipt of the completed form we will do our best to respond promptly within one month of the following:

G. CHILDREN

Culture Index’s Services are not intended for use by children under the age of 13 and such use is prohibited by our Terms of Use. We do not knowingly collect Personal Information from children under 13. If you are a parent or legal guardian who discovers that your child has provided us with information without your consent, you may contact us at +1 816.361.7575 or by email at privacy@cultureindex.com and we will promptly delete such information from our files.

H. CHANGES TO OUR PRIVACY POLICY

The date this Privacy Policy was last revised is at the top of this page.  We encourage you to review this Privacy Policy periodically to check for any updates or changes.

We reserve the right to update or change this Privacy Policy at any time.  If we make a material change to our Privacy Policy, we will provide notice to you by email when possible that our privacy practices have changed and will provide you with a link to the new policy. 

In the event we make a material change to how we use your personal information, we will provide you with an opportunity to opt out of such new or different use.

Contact Us

If you have any questions about this Privacy Policy or our information practices or you wish to verify, correct or delete any Personal Information we have collected, please contact us at +1 816.361.7575, email us at privacy@cultureindex.com, or write to us at Culture Index, LLC, 10200 State Line Road, Leawood, KS 66206.